ABUS.22 Rebook an Appointment for a specific Patient/Service Provider
In order that the patient or their carer can rebook an already-booked appointment that they had initially booked
_As a Integrated Urgent Care Service Provider
I want to rebook appts booked for a patient
Commentary
The capability to cancel an appointment gives the ultimate capability of also amending an appt as an amendment is effectively a re-book (following a reassessment of the patients clinical needs) followed by a cancel of the original appointment.
GP Connect use case can be found here
Acceptance Criteria
- The consumer system must be capable of cancelling slots for any provider system, regardless of what relationship the provider organisation has with the consumer organisation (does not apply to GP Connect booking).
- The consumer system must provide visible confirmation to the user of the status returned by the provider system ie. whether the original appt was successfully cancelled and the new appointment has been made successfully.
- The provider system must not be required to inform the patient of the cancellation of the appt. Business/clinical responsibility for informing the patient must remain with the consumer organisation.