The NHS service arranges for the patient to:
- be given a window of time to either arrive at, directly see or directly speak to a clinician within the service they are being referred to
- have no requirement to make further contact or arrangements with that service regarding their booking
- be seen or spoken to within the timeframe identified by the preceding clinical triage
- Get a realtime view available of booking slots at the service the patient is being referred to
- Allocate a specific slot to a patient
- Transfer relevant details to the clinical/booking system of the service the patient is being referred to
- Immediatly confirm a booking has been made in the clinical/booking system of the service the patient is being referred to